One platform, one price
Catalog imports, supplier fulfilment, per-market shipping, the creative studio, the email platform and analytics — all included on every plan. What changes between plans is scale, not capability.
No card required to start. Prices in USD.
Plans
Every plan includes every feature. Limits are enforced at the point of use, with an upgrade prompt rather than a silent failure.
Starter
One store, finding its first customers.
$29/month
or $290/year — two months free
- 1 workspace
- 2,500 published products
- 500 orders / month
- 1 market
- 2 seats
- 250 creative credits / month
Growth
A store with traction and more than one market.
$99/month
or $990/year — two months free
- 1 workspace
- 25,000 published products
- 5,000 orders / month
- 5 markets
- 6 seats
- 1,500 creative credits / month
Scale
Multiple brands, multiple suppliers, a real team.
$299/month
or $2990/year — two months free
- 3 workspaces
- Unlimited published products
- 50,000 orders / month
- Unlimited markets
- 20 seats
- 10,000 creative credits / month
Running more than three brands, or need invoicing and a contractual SLA? Talk to us about an enterprise agreement.
Included on every plan
Your own domain
A live store on a tenza.app address immediately, and your own domain with automatic TLS whenever you are ready.
Your own sending domain
Transactional and marketing email from a domain you own, with DKIM rotation and bounce handling.
Every supplier integration
All connected suppliers on all plans. Sourcing options are not a paywall.
Full audit log
Every state-changing action recorded with actor and target, on every plan.
Support and help centre
Seven categories of documented answers and a support queue staffed by people who can read your logs.
Analytics and attribution
Margin after supplier cost, channel attribution and search demand — not a bolt-on.
Questions people actually ask
What happens during the trial?
You get fourteen days on the Growth entitlements with no card required. Everything works, including a live storefront on a tenza.app address. Nothing is charged and nothing is deleted when the trial ends — the workspace goes read-only until you choose a plan.
Are there transaction fees?
None from us. You pay your payment processor’s fees directly, and your suppliers’ product and shipping costs directly. Tenza takes a subscription and nothing else.
What counts as an order?
A paid order placed through your storefront in the billing month. Cancelled and refunded orders are not counted twice, and demo-store orders are not counted at all.
What if I go over a limit?
The workspace keeps operating. You get an in-app prompt and an email, and the specific action that exceeded the limit is blocked with an explanation rather than failing silently. Nothing is deleted for going over.
Can I change plans?
Any time, in both directions. Upgrades apply immediately and are prorated. Downgrades apply at the end of the current period so you keep what you have paid for.
Do you offer annual billing?
Yes — annual is ten months for twelve, on every plan. The figures below show both.
Billing questions are covered in more depth in the billing documentation, and the commercial terms are in the terms of service and refund policy.