A support form that works without JavaScript
The people who most need to reach support are often the ones whose page just broke. So the form is a plain POST, and it accepts a ticket with no workspace attached.
The short version
This post is part of the public engineering record for Tenza. The full write-up is maintained alongside the documentation, and the behaviour it describes is what the platform does today — if the two ever disagree, the documentation is authoritative and this post is out of date.
Why it mattered
The people who most need to reach support are often the ones whose page just broke. So the form is a plain POST, and it accepts a ticket with no workspace attached. The change shipped in the release dated , and its effects are visible on the status page history from that date onward.
Related reading
- Documentation — the authoritative description of current behaviour.
- Status page — ninety days of probe history across API, storefront, queue and suppliers.
- Support — if this affects a workspace you run, tell us and we will look at your logs.